CB Rewards is a loyalty program that treats our most special loyalty members with enormous rewards! You earn points the minute you start shopping and your perks begin! Shop more to earn more!
We have 3 tiers – Friends, Lovers, Soulmates. Your tier is based on the amount you spend at colorbarcosmetics.com and/or Colorbar exclusive stores within a single year (your points expire after a year). When you join the program you will be automatically enrolled in Tier 1: Friends. Once you spend over INR 4000 you will automatically be upgraded to Tier 2: Lovers. Once you spend over INR 10000 you will then be upgraded to Tier 3: Soulmates. Your status is good for that year; you will have to spend again in the following year to maintain your status.
How do I join?
Membership is free and automatic, as soon as you create an account with us online you are enrolled in our CB Rewards program! You can also become a member by giving your phone number when you shop at any of our exclusive stores.
Who is eligible to join?
CB rewards is open to all makeup fanatics and Colorbar consumers with valid email addresses and phone numbers. You also need to have an Indian shipping address.
Colorbar employees, Modi Enterprises employees and Colorbar PRO members are not eligible to participate in CB Rewards.
How do I earn points?
You earn points every time you shop on colorbarcosmetics.com or at any of our exclusive stores. You earn bonus points for completing activities mentioned in your account page. You must be signed into your account to earn points, if you check out as a guest no points will be earned. As you advance up the tiers you earn points faster!
Note: Customers will get points on the total bill excluding GST.
Can I earn points for purchases made before joining CB rewards?
Unfortunately only purchases made after joining the rewards program will grant you points.
What can I do with the points I’ve earned?
You can use the points you have earned in various ways.
YOU CAN PAY FOR YOUR PURCHASES USING YOUR POINTS (1 POINT = 1 INR). THIS OPTION WILL BE AVAILABLE AT CHECKOUT.
YOU CAN USE YOUR POINTS TO REDEEM SPECIAL PRODUCTS FROM THE REWARDS BAZAAR – THESE WILL BE AVAILABLE AT LOWER PRICES THAN MRP.
AT TIMES THERE WILL BE SPECIAL EXPERIENCES THAT WILL BE AVAILABLE TO BE REDEEMED THROUGH POINTS.
What will happen to my points if I have always purchased from exclusive stores and never made an account online?
The points that you have acquired from your past purchases from the store are valid for both offline & online purchases. On logging in to the website via your registered Mobile No, your points will be visible on your account page. You may redeem the same online or offline as per your preference.
Will my points be combined if I shop online and will the total reward points earned reflect in my account balance?
Yes, your points get accumulated from
both your offline & online purchases and the
total points accumulated reflect in your account
once you log in on the website.
What all ways are there to earn more bonus points? And how does that work?
There are multiple ways for you to earn Bonus Points. Below listed are the ways in which you can earn additional Bonus Points.
+ 50 JOINING BONUS POINTS.
+ 50 BONUS POINTS IF YOU REFER A FRIEND TO JOIN THE CB LOYALTY PROGRAM THROUGH THE WEBSITE.
+ 25 BONUS POINTS IF YOU COMPLETE YOUR BEAUTY PROFILE ON THE WEBSITE.
+ 20 BONUS POINTS IF YOU WRITE A PRODUCT REVIEW ON THE WEBSITE.
How do I receive free shipping?
If you are member of the Colorbar Loyalty Program, you are eligible on Free shipping across India for orders worth Rs. 500 & above.
Will I be able to view offline and online purchases at my account page?
Yes, as long as the number remains the same for the account, all online & offline purchase history can be seen for that particular account.
How can I redeem my Birthday Gift? What will I get on my Birthday Month?
All members who have registered their Birthday with us are eligible for the below perk:
FRIENDS: 50 BONUS POINTS WILL BE ADDED TO CUSTOMERS LOYALTY BAG VALID ONLY FOR THAT MONTH.
- 50 BONUS POINTS WILL BE ADDED TO CUSTOMERS LOYALTY BAG VALID ONLY FOR THAT MONTH.
- ALSO RS.500 VOUCHER WILL BE GIVEN AS A B’DAY GIFT FROM COLORBAR.
- 50 BONUS POINTS WILL BE ADDED TO CUSTOMERS LOYALTY BAG VALID ONLY FOR THAT MONTH
- ALSO RS.500 VOUCHER WILL BE GIVEN AS A B’DAY GIFT FROM COLORBAR.
How do I redeem points?
You can redeem your points by choosing to pay for your purchases with points! To review your points balances, check your account page! Points can be redeemed online or in our exclusive stores.
You cannot use points to pay for the following:
Do my points expire? Will my tier status/points be carried forward if I am a frequent buyer or will it collapse after 12 months?
Yes, points expire. For the Friends tier, they expire after 6 months. For the Lovers and Soulmates Tier, they expire after 12 months. If you have been inactive/not purchased for the past 6/12 months (i.e. no earning or spending of points), as per your tier, then your points balance will be set back to zero and your tier level downgraded. Make sure you spend and earn points within 6/12 months to retain your balance and tier status
How do I know my reward balance?
Your point balance as well as your transaction activity will be available once you login on the website in your account. You can also view your purchases at “View your reward point” or ask the BA at the store for your reward balance.
Can I return a reward I have redeemed?
All rewards redeemed are final, rewards cannot be returned nor points be refunded. If you exchange a product your loyalty points will not be returned.
How does refer a friend work?
Spread the Love, Earn in Points. You can use your referral code to invite your friends via email or share on social media. You get the points as soon as your friend’s shops using your referral code.
What am I agreeing to by signing up?
As a member, you will periodically receive emails & SMS from Colorbar. You may opt-out of the marketing emails at any time, but transactional emails will still be sent to you as it relates to your membership in the program. Examples of these include:
REWARDS CONFIRMATION EMAIL
A MONTHLY POINTS BALANCE EMAIL
What are the early access and preview benefits?
If you belong to our Lovers or Soulmates tier, you will be invited to our exclusive brand events, sale previews & product preview for our new launches before they are launched in the market.
Will I get a Surprise gift in the form of goodies or voucher and when can I expect that?
If you belong to our Soulmates tier, then you are eligible for goodies/vouchers which will be sent to you on a quarterly basis.
Will I be getting points for all the purchases my friend would be making or only first purchase?
In case you refer a friend to join the Colorbar Loyalty Program, you will be getting +50 bonus points on their registration only. Any purchase that he/she makes post that will not add any points to your loyalty bag.
If I am a Colorbar Pro Member and have existing loyalty points before joining the Pro Program, will I be able to redeem my previous points?
In case you are a part of the Colorbar Pro Program, you will not be eligible for any of the loyalty program perks.
However, if you were already a part of the Colorbar Loyalty Program before and have existing Loyalty points, you can redeem the same at any Colorbar store or website without using your CB Pro Reward link/Promo Code/Pro Offers.
The only offers that you will be able to redeem your points on will be the live offers on Colorbar Stores or website.